Privacy Policy | Reliable Shuttle Service LAX

Terms & Conditions / Reservation Agreement

Cancellation and Refund Policy – Happy Shuttle

At Happy Shuttle, we take pride in providing professional and reliable transportation services. To ensure fairness and clarity, the following cancellation and refund terms apply to all bookings:

1. Customer-Initiated Cancellations

•All cancellations initiated by the customer are non-refundable.

•The full amount paid will be credited toward a future booking with Happy Shuttle.

•Credits are valid for 12 months from the original service date and can be applied to any service of equal or greater value (rate difference will apply).

•No-shows are not eligible for credit or refund.

2. Company-Initiated Cancellations

•If Happy Shuttle cancels a reservation due to unforeseen circumstances (e.g., mechanical issues, emergency situations), a full refund will be issued or a credit offered, at the customer’s discretion.

3. Rescheduling

•If you need to change the date or time of your ride, we require at least 48 hours’ notice to transfer your credit to the new service date without penalty.

•Rescheduling with less than 48 hours’ notice may incur a fee or loss of credit, depending on driver and vehicle availability.

4. Policy Disclosure

•This policy is presented at the time of booking, and by confirming a reservation, the customer agrees to these terms.

SMS Consent & Communication

By entering your phone number in the booking form, you consent to receive SMS updates from Happy Shuttle regarding your booking and other customer support messages.

Compliant Privacy Policy for Happy Shuttle

At Happy Shuttle, we are committed to protecting your privacy and ensuring your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and protect your data when you use our services, including our SMS communications.

Information We Collect
We may collect personal information such as your name, phone number, email address, and any other details you provide when booking services, visiting our website, or subscribing to our SMS updates.

How We Use Your Information
Your information is used to:
– Process bookings and provide transportation services.
– Send SMS messages related to your bookings, including confirmations, updates, and promotions.
– Improve our customer service and website functionality.

SMS Opt-In & Opt-Out
By providing your phone number, you consent to receive SMS messages from Happy Shuttle regarding your bookings, promotions, and offers. You can opt out of SMS communications at any time by replying STOP to any of our messages.

Data Security
We use secure systems and technologies to protect your personal data. Your information will not be shared with third parties unless required by law or for the purpose of delivering our services.

Your Rights
You have the right to access, correct, or delete your personal data at any time. For any questions or concerns regarding your privacy or our SMS services, please contact us.

For more details, please review our full privacy policy on our website at [https://happyshuttle.net/privacy-policy](https://happyshuttle.net/privacy-policy).

By using our services, you agree to the terms of this Privacy Policy.